Frequently Asked Questions
Everything you need to know about your Oséree shopping experience.
What is the signature Oséree Lumière fabric made of?
Our iconic Lumière collection is crafted from high-quality stretch-lurex fabric, designed to provide a shimmering metallic finish while ensuring a comfortable, flexible fit for all-day wear.
How do I care for my swimwear to maintain its sparkle?
To preserve the luster of your swimwear, we recommend hand washing in cold water with mild detergent after each use. Avoid machine washing, tumble drying, and contact with rough surfaces or harsh chemicals like chlorine.
What is your return policy for online orders?
We accept returns within 14 days of delivery. Items must be in their original condition, unworn, unwashed, and with all tags and hygiene liners intact. Please note that sale items may be subject to different conditions.
Do you offer international shipping?
Yes, Oséree ships worldwide via premium couriers. Shipping costs and delivery times vary by destination and will be calculated at checkout. Please note that international orders may be subject to local customs duties.
How do I determine the right size for me?
Our pieces generally fit true to size, but since lurex has a specific stretch profile, we provide a detailed size guide on each product page. If you are between sizes, we typically recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are securely processed to ensure your data remains protected.